How to Tell if Your Law Firm is Overpaying for IT Support

Did you know that many Massachusetts law firms are potentially overpaying for IT support and systems that are more complex and expensive than necessary?

Yes, it’s true. In fact, it happens more often than not. Many times, an IT firm has standardized its service offerings on a certain platform and have arrangements with specific hardware and software vendors. So, instead of providing customers with exactly what they need, the IT firm sells what they have to offer.

While this might work for some, we find that many firms are being oversold IT services/systems and placed into contracts that don’t fit their requirements. The customers end up with more complex hardware and are bound by costly contracts. In the end, this complexity drives up costs and potential issues for the office administrator.

Law firm IT requirements in particular also have very specific requirements for their IT systems. For example, some of our law clients’ IT needs vary from Time Slips, Turbo Law, Time Matters, Practice Master / TABS, Cocordance, PC Law, Quickbooks, Peachtree/Sage 50. We also understand that law offices are held to certain compliance standards, such as MA Data security laws, as well as bank and loan originators.

Want to know if your existing IT support contract fits the needs of your business? Please contact us to receive a complimentary IT assessment. (It’s a $1,000 value.)

You may find that the service you have is exactly what you need. Or, you may find that you have a more complex IT system than your company requires. Either way the assessment is free, so there is no downside to learning more.