Customer Spotlight: Environmental company turns to Boston-area IT firm, KyndL

/in , /by

One of our clients – a Waltham, Massachusetts company provides real solutions to unique environmental challenges. Their team of scientists and engineers combine technical expertise with a comprehensive understanding of environmental regulations, technologies, and strategies. As with any organization, their dedicated IT and system software is essential to keep their business up and running, so that they can focus on addressing environment issues, like air-quality-related concerns: ensuring that their clients enjoy safety, comfort, and peace of mind.

Prior to KyndL, this organizaiton had worked with another local Information Technology and services company to help with their online security, monitoring, and IT maintenance. Initially the IT services were fine. However, once the IT vendor was acquired by a large IT company, they started to have concerns. The main issue: the new company wouldn’t honor their previous IT contract. At this point, the environmental company decided to look for another Boston-area IT firm: they turned to KyndL.

KyndL was able to provide a free IT assessment where they discovered that the company was not only greatly overpaying for services they didn’t need, but also they were not being properly serviced. KyndL then identified exactly what IT services the company needed, tailored a customized IT plan for the business, and agreed on a services agreement that would adequately service their company’s needs at the right price.

Are you a Boston-area company in a similar situation, frustrated with the level of service your IT company is providing you? Want to know if your existing IT support contract fits the needs of your business? Please contact us to receive a complimentary IT assessment. (It’s a $1,000 value.)

You may find that the service you have is exactly what you need. Or, you may find that you have a more complex IT system than your company requires. Either way the assessment is free, so there is no downside to learning more.